ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-05-04

Very helpful and informative.

"Gus was great in helping me with a new Arai helmet. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2018-04-18

excellent

"THIS IS THE BEST STORE IN HOUSTON TO DO BUSINESS.I AM VERY HAPPY THANK YOU.FROM JJ"

Detailed Review Benchmark + -
How likely are you to shop in the future?

Verified
5/5

2018-04-12

Great service and friendly staff !

"Great service and friendly staff ! "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2018-04-06

Parts order

"Gus was friendly, patient and most helpful. Appreciated his advice!"

Detailed Review Benchmark + -
How likely are you to shop in the future?

Verified
5/5

2018-03-21

Needed a new Helmet

"Very helpful staff! Great knowledge on products."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2018-02-19

Sales people were awesome

"Bought a helmet for the first time. Both sales people helped me with my selection. I plan to buy again even though some online sellers were cheaper. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2018-02-15

No WindChill

"I originally went to purchase a Freeze-Out jacket, but my size was not available. I ended up getting a thermal pullover from Sedici in my size and at a lower price."


Verified
3/5

2018-02-13

Tire purchase

"Purchased tires online and had them shipped to my local store. I tried calling the store for several days after placing the order to arrange mounting, but their phone was not working. I decided to drive down there to drop off my wheels, but the person there would not let me because the tires had not yet arrived.
So after tracking the order to the store, I drove down again; this time they found most of my order...one of the tubes was misplaced and it took a while for them to track it down. They also could not find a form that I was supposed to fill out for them to do the work. Overall, I’d say this store is disorganized and could use a good cleaning.
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2018-01-30

Simple and Effective

"Friendly, accommodating and informative staff. Got just what I needed."


5/5

2018-01-06

Great customer service

"I went to get the Hotwired heated riding system. The staff was very helpful and made sure I got the correct sizes. When I got home, I found a piece was missing. A quick call to the store and they had the missing part on hold at the counter for me. When I picked it up the next day, plenty of apologies. The way I see it, things happen, it's how you handle the situation that makes the difference. They handled it wonderfully. That's why I'm a repeat customer."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
4/5

2018-01-06

"Great store for bikers..."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2017-11-19

Great Service

"Everything went well as it"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2016-10-20

Always a great shopping and buying experience there!

"I can't find enough good things to say about Cycle Gear @ Sharpstown, TX. I always get plenty of attention there so all of my questions are answered and I get exactly what I need. Gus, in specific, always goes above and beyond, getting into every bit of detail on the products I'm considering, so I understand what I'm getting. It's been a year since I started shopping and buying products there, and I enjoy so much I try to go there at least once a month."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2017-11-05

Best cycle gear ever!

"Everyone is always so helpful and friendly!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2017-10-30

Great service!

"Staff was very knowledgeable and friendly. "